COOKIE POLICY – FLYJUSTICE OÜ

1. Introduction

Flyjustice is committed to protecting your privacy and providing a transparent online experience. As part of delivering our services, we use cookies and similar technologies to ensure our website functions securely, remembers your preferences, improves performance, protects against fraud, and — where you have provided your consent — helps us understand how visitors use our website and how we can improve our services.

Some cookies are essential for the operation and security of our website and do not require your consent. Other cookies, including analytics, functional and marketing technologies, are only used after you have provided your consent through the Cookie Banner and Cookie Preference Centre available on our website, where required by applicable law.

This Cookie Policy explains how these technologies work, why we use them, and the choices available to you. Information about how we process personal data collected through cookies and similar technologies is available in our Privacy Policy.

If you have any questions about this Cookie Policy or the use of cookies on our website, please Contact Us or email us at privacy@flyjustice.com.

2. What Are Cookies and Similar Technologies?

Cookies are small text files that are stored on your device when you visit a website. They help websites operate securely, remember your preferences, improve functionality, analyse website performance, and, where permitted, personalise your experience.

In addition to cookies, Flyjustice may use other technologies that perform similar functions, including:

• Local Storage – Stores information within your browser to remember settings and preferences.
• Session Storage – Temporarily stores information for the duration of your browsing session.
• Pixels (Tracking Pixels) – Small graphical elements that help measure website or email interactions.
• Tags and Scripts – Code used to enable website functionality, analytics, security, and performance monitoring.
• Software Development Kits (SDKs) – Technologies that may be used if Flyjustice provides mobile applications or integrated digital services in the future.
• Device Identifiers and Similar Technologies – Technical identifiers used for security, fraud prevention, authentication, and website optimisation.

Depending on their purpose, these technologies may either be placed directly by Flyjustice (first-party technologies) or by carefully selected service providers acting on our behalf (third-party technologies).

Cookies and similar technologies may remain active only while you browse our website (session cookies) or for a defined period after your visit (persistent cookies). The retention period depends on the purpose of the technology and applicable legal requirements.

For simplicity, this Cookie Policy refers to all of these technologies collectively as "cookies", unless a distinction is specifically required.

3. How We Use Cookies

Flyjustice uses cookies and similar technologies only for legitimate, specific and transparent purposes. Some cookies are essential for the secure operation of our website and cannot be disabled, while others are used only with your consent where required by applicable law.

Depending on your preferences, cookies may help us:

Where consent is required, Flyjustice will only activate non-essential cookies after you have provided your explicit consent through our Cookie Preference Centre.

Some cookies may also support fraud prevention, cybersecurity, website reliability, authentication and regulatory compliance where these purposes are necessary for providing our services.

4. How We Ask for Your Consent

Flyjustice respects your privacy and provides you with meaningful control over non-essential cookies and similar technologies.

When you first visit our website, a Cookie Banner will allow you to make your preferences before non-essential cookies are placed on your device.

You can choose to:

• Accept all cookies.
• Reject all non-essential cookies.
• Manage cookie preferences by category.
• Change your preferences at any time through our Cookie Preferences.

Your consent is:

• freely given;
• specific;
• informed;
• unambiguous; and
• recorded in accordance with applicable data protection laws.

Flyjustice manages cookie consent in accordance with the General Data Protection Regulation (GDPR) and applicable electronic communications legislation.

Withdrawing consent is as easy as giving it. Changing your preferences will not affect the lawfulness of processing carried out before consent was withdrawn.

Strictly Necessary cookies do not require consent because they are essential for providing services you have expressly requested or for maintaining the security and operation of our website.

5. Strictly Necessary Cookies

Strictly Necessary cookies are essential for the operation, security and functionality of the Flyjustice website. These technologies cannot be disabled through our Cookie Preference Centre because the website would not function correctly without them.

These cookies may be used to:

• maintain secure user sessions;
• authenticate users;
• prevent fraudulent activity;
• protect against malicious attacks;
• balance server traffic;
• maintain website security;
• remember cookie consent preferences;
• process claim submissions;
• ensure website reliability.

These cookies do not store information for advertising purposes and are used only where necessary for providing our online services. Further information about the associated processing of personal data is available in our Privacy Policy.

6. Optional Cookies

With your consent, Flyjustice may use optional cookies to improve our services and better understand how visitors interact with our website.

Optional cookies may include:

Analytics Cookies

Help us understand:

• website traffic;
• page performance;
• user journeys;
• technical errors;
• service improvements.

Functional Cookies

Help remember:

• language preferences;
• accessibility settings;
• user interface preferences.

Marketing Cookies

May be used to:

• measure advertising performance;
• understand campaign effectiveness;
• limit repeated advertisements;
• personalise relevant marketing where permitted.

Declining optional cookies will not prevent you from accessing or submitting a claim through Flyjustice, although certain personalised features may become unavailable. Further information about accessibility features is available in our Accessibility Statement, while information about how personal data is processed is available in our Privacy Policy.

7. Third-Party Technologies

Flyjustice works with carefully selected third-party service providers that support the operation, security and improvement of our digital services.

Depending on your consent choices, these providers may set or access cookies on our behalf.

Examples may include providers supporting:

• website hosting;
• content delivery networks (CDNs);
• fraud prevention;
• website security;
• analytics;
• payment processing;
• customer support;
• communication services.

Each provider processes information according to its own privacy documentation and contractual obligations with Flyjustice. Information about how these providers process personal data is available in our Privacy Policy.

We regularly review third-party technologies to ensure they remain appropriate, secure and compliant with applicable legal requirements.

8. International Data Transfers

Some third-party service providers may process information outside the European Economic Area (EEA) or the United Kingdom.

Where international transfers occur, Flyjustice applies appropriate safeguards in accordance with applicable data protection legislation, including:

• European Commission Standard Contractual Clauses (SCCs);
• adequacy decisions;
• additional technical and organisational safeguards where appropriate.

Further information about international transfers and the safeguards we apply is available in our Privacy Policy.

9. How Long Cookies Remain on Your Device

Cookies may remain on your device for different periods depending on their purpose.

Retention periods vary according to operational requirements, security needs, legal obligations and the settings established by our service providers.

Flyjustice maintains an internal inventory of cookies and similar technologies used across its digital services and reviews it regularly as part of its compliance programme. A public cookie inventory may be introduced in a future update to this Cookie Policy.

10. Managing Your Cookie Preferences

You may review or update your cookie preferences at any time.

You can:

• reopen the Cookie Banner (where available);
• update your preferences through the Cookie Preference Centre;
• withdraw previously given consent;
• delete cookies through your browser settings — please note that deleting cookies through your browser settings does not withdraw any consent previously provided through our Cookie Banner;
• contact us with any questions regarding our use of cookies.

Disabling certain cookies may affect the availability or functionality of some website features.

11. Changes to this Cookie Policy

Flyjustice may update this Cookie Policy from time to time to reflect changes in legislation, regulatory guidance, technology, website functionality or our processing activities.

Where material changes are made, we will update the "Last Updated" date shown at the top of this page and, where appropriate, provide additional notice.

We encourage you to review this Cookie Policy periodically to remain informed about how we use cookies and similar technologies.

12. Contact Us

If you have any questions regarding this Cookie Policy or our use of cookies and similar technologies, please contact us.

13. Related Legal Documents

This Cookie Policy forms part of Flyjustice's Legal Centre and should be read together with the following documents:

• Privacy Policy — explains how Flyjustice processes personal data collected through cookies and similar technologies.
• Terms & Conditions — explains the contractual terms governing the use of Flyjustice's services.
• Accessibility Statement — explains Flyjustice's commitment to making its digital services accessible to all users.
• GDPR & Data Protection Commitment — outlines our broader commitment to data protection, privacy governance and regulatory compliance.
• Imprint — provides our company registration details and legally required corporate information.

14. Governing Law

This Cookie Policy shall be governed by and interpreted in accordance with the laws applicable to Flyjustice OÜ, without prejudice to any mandatory consumer protection, privacy or data protection rights that may apply under the laws of your country of residence.

15. Version History