You can contact Flyjustice at any stage of your claim. Whether you need help checking your eligibility, uploading documents, understanding the claims process, or following up on an existing case, our team is here to assist you.

If you haven't started yet, you can first check your eligibility to see if your flight may qualify under EU Regulation 261/2004.

We aim to respond to all enquiries as quickly as possible, with most messages answered within one business day.

To help us assist you faster, please include your claim reference number if you've already submitted a claim.

Absolutely. If you're unsure whether your flight qualifies for compensation or have questions about how Flyjustice works, our team is happy to help.

You can also explore our services to learn how we assist passengers with flight delays, cancellations, denied boarding, missed connections, and other eligible disruptions.

Once you've authorised Flyjustice to manage your claim, we recommend communicating with us rather than contacting the airline about the same case.

If the airline contacts you directly or sends you a payment, please let us know so we can guide you on the next steps in line with our Terms & Conditions.

To help us respond efficiently, include your full name, the email address linked to your claim, and your claim reference number if available.

If you haven't submitted a claim yet, your flight number, travel date, and a brief description of the disruption will help us assist you more effectively.

Yes. Every enquiry is handled confidentially and processed in accordance with our GDPR standards. Your information is used only to respond to your enquiry or manage your claim.

For more details, you can read our Privacy Policy.